LANDesk Service Desk Solutions Overview
Products: LANDesk Service Desk
Course Duration: 1 Day
Ways to Learn: ILT, RC, OST
Description: The course is recommended for Service Managers, Technical Owners, Process Owners/Managers, Project Managers and anyone who wishes to gain an overview of the LANDesk Service Desk solution delivered through the LANDesk Service Desk console.
It provides a hands-on overview of the major components of the LANDesk Service Desk console and portal.
As a result of attending this course, delegates should gain an overall understanding of the functionality and relationship between the various components of the LANDesk Service Desk console and portal.
Course Brochure Download: LANDesk Service Desk Solutions Overview