LANDesk Service Desk

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Complete Event Management Made Easy

How do you deal with a server going down or other types of system events? Are you able to detect and resolve system issues before users are even aware of them?

LANDesk® Event Manager delivers critical network performance information to the service desk for diagnosis, automated response, and resolution. It captures event alerts detected by network management tools and generates a pre-configured response to that event automatically, reducing service interruption and downtime and speeding issue resolution. And faster resolution cuts operational costs while improving end-user satisfaction and the public perception of IT.

With LANDesk Event Manager you can:

  • Detect issues before they impact the business
  • Increase efficiency of your service desk staff
  • Reduce operational costs
  • Improve end user satisfaction

Learn More

See what LANDesk Event Manager can do for you. Contact your nearest LANDesk representative.

Características principales

  • Supports any third-party network management tool that can post to the LANDesk Event Manager interface
  • Captures events reported by network management tools
  • Take action based on configurable rules
  • Log and perform actions on incidents or any other process reacting to immediate issues and guarding against longer-term issues
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